Expect a hands-on walkthrough of attic, roofline, foundation, and vents, with photos of activity and entry points, followed by a clear written scope for poison free removal, exclusion, and any attic cleanup. The free inspection is diagnostic, not a high-pressure sales call; you leave knowing what is wrong and what fixing it involves.
What happens when the technician arrives?
After a brief check-in on what you have heard or seen, the tech traces likely paths: droppings, rub marks, nesting, chewed materials, and gaps at eaves, pipe penetrations, crawlspace vents, and roof returns. They document with photos so you are not relying on memory of a dark attic. If wildlife may be involved rather than rats or mice, they note that early, species changes the removal method, timing, and legal handling. See wildlife vs. rodent in the attic for why that distinction matters before anyone starts sealing.
What will they look for in the attic?
Attics show insulation damage, urine staining, nesting density, and whether ducts or wiring were chewed. That evidence drives whether you need spot cleanup or fuller restoration; compare options in repair vs. full attic restoration. The tech will also check whether contaminated insulation is limited to a few bays or spread across the cavity, because that choice affects both health and energy performance. Signs to watch for yourself ahead of time are covered in signs of rats in the attic.
What do you receive after the visit?
You get findings in plain language: species indicators, an entry map, recommended removal method, exclusion materials (steel and mesh), and whether decontamination or insulation replacement belongs in scope. Green Rodent Restoration stays poison free, no rodenticide “upsell” as the primary fix. The written plan should make clear what is included, what is optional, and what work must wait until animals are out. Browse services to see how removal, exclusion, decontamination, and insulation fit together before you approve work.
How should you prepare the home?
Clear attic access if you can, secure pets, unlock exterior gates the tech will need, and note when you hear activity. A fuller checklist lives in preparing your home for inspection. If the situation feels urgent, active chewing near wiring, animals in living space, or strong odor from a carcass, read when to call emergency first so the scheduler can triage correctly.
What is the next step after you book?
Pick a time that allows attic access and someone on site who can approve entry to locked areas. After the inspection, review the written plan, ask about NWCOA-informed exclusion standards, and schedule only what you need. You can also ask how follow-up monitoring works once entries are closed, covered in after exclusion, what next. Request your free inspection to get photos and a poison free scope for your property.
